Facility Services (2011)

We reviewed internal controls related to work orders, billing, and payroll. We also reviewed access controls over the work order and labor system known as AiM, security controls over the HVAC computer systems, and cybersecurity requirements for the Smart Grid project. We recommended improvements in the recording of hours worked, processing of payroll, completion of work orders, access to AiM, HVAC security, and Smart Grid cybersecurity plan.